The beaconsmind group has significantly improved the customer rating of the salon business “Ryf” with 100 locations in Germany and Switzerland. This success was made possible through collaboration with Socialwave GmbH, a subsidiary of Beaconsmind in Munich. The average rating of the participating salons increased from 4.4 to 4.7 stars, while the number of ratings doubled. These positive results led to the decision to roll out the strategy in 43 additional branches in Germany.
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